Service – Culture and society – Companies and businesses
We explain what a service is and what its characteristics are. Also, what do the intelligence service and the military service consist of?
What is service?
The concept of service comes from the Latin servitĭum. It refers to the act of serving. However, this concept has multiple meanings from the matter in which it is treated.
Services, from the point of view of marketing and economics, are the activities that try to satisfy customers’ needs. Services are the same as a good but non-material or intangible. This is because the service is only presented without the consumer owns it.
Characteristics of the services
The services can be administered by the State and the private sector, even in a mixed form. The benefits are defined as heterogeneous since the services provided can never be identical due to various variables and intangible since the user cannot touch them; this is the case of customer service telephone lines. And as has already been mentioned, it cannot be possessed.
Some of the fundamental issues that are considered to be provided by the services are the excellent treatment of their clients, satisfying their needs, and offering the possibility of thanking or complaining, generally in writing.
Lastly, but most importantly, service providers must comply with what has been agreed upon, usually determined by a contract. The conditions of the services to be provided by the company or the State must be clearly outlined.
Intelligence services
Intelligence service is understood as the means to obtain information under the idea of defense and security of a country. Citizens, their activities, and others are investigated to create files and profiles. However, these types of services often cross the line of legality and carry out activities such as telephone interventions or espionage.
Many times these can be government entities, and others can be private; on certain occasions, the latter exceed state borders to generate interstate cooperation ties.
Military service
Military service aims to dictate activities to train future soldiers. They are prepared based on traditional values and customs, always accompanied by disciplinary limits. Soldiers are intended to acquire values such as bravery and honesty and come to love their country.
The specific objectives of military service are usually related to the preservation of the sovereignty of each country and its independence. Still, it is also essential to highlight its intervention during internal social crises or foreign invasions and in the face of natural disasters. Today military service is usually optional in most countries.
